At SHIVAY ENTERPRISES, we aim to deliver your orders promptly and efficiently. Please read our shipping policy carefully to understand our shipping practices and guidelines.

1. Shipping Locations

We deliver across India. For international shipping, please contact our support team at support@tuscanyhomes.in  

2. Shipping Charges

• Shipping is free on all orders.  

3. Delivery Timeframes

• Orders are delivered within 7-10 days after payment confirmation.
• Standard orders: Orders will be delivered within 7-10 business days. International orders: Orders will be delivered within 20-25 business days.
• Delivery times may vary depending on the destination and external factors like holidays or natural disruptions.

4. Order Tracking

Once your order is dispatched, you will receive a confirmation email or SMS with a tracking number to monitor the delivery status.

5. Delayed or Lost Shipments

If your order is delayed or lost, please reach out to us at support@tuscanyhomes.in . We will assist you in tracking or resolving the issue promptly.

6. Undeliverable Packages

If a package is returned to us due to an incorrect address or refusal to accept delivery, we may charge additional fees for re-shipping the package.

7. Contact Us

For any shipping-related inquiries, please email us at support@tuscanyhomes.in .